Engineer II, Service Desk Lead

  • Segment
  • Eau Claire, WI, US
  • 2026-02-07
  • $0 - $0
  • Full-Time
  • Employee
  • N

Job Description

  • Job Title:
    Engineer II, Service Desk Lead
  • DatePosted:
    2026-02-07
  • Expiration Date:
    2026-03-07
  • Location:
    Eau Claire, WI, US
Job Description
, improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor... as needed. Facilitate daily scrum meetings focused on ticket and phone metrics. Develop and maintain best practice guides and training