Senior Executive, Customer Engagement (Call Root Cause Analysis and Quality Assurance)

  • Segment
  • , , Si
  • 2026-07-08
  • $48,000 - $66,000
  • Full-Time
  • Employee
  • M

Job Description

  • Job Title:
    Senior Executive, Customer Engagement (Call Root Cause Analysis and Quality Assurance)
  • DatePosted:
    2026-07-08
  • Expiration Date:
    2026-08-08
  • Location:
    , , Si
Job Description
quality assurance reviews on complaint handling, performing root cause analysis on complaint trends and process issues... Assurance (QA) reviews on complaint handling across all business units. Review complaint cases for consistency, accuracy